RMR PRO BOATER PURCHASE PROGRAM

HOW DO I BECOME A PRO MEMBER?

 

As a result of the continued challenges Covid is creating for the outdoor industry and global supply chains, we are experiencing inventory shortages and shipment delays. Due to these circumstances beyond our control, we are forced to temporarily suspend the RMR Pro Program. We thank you for your interest, appreciate your understanding, and will do our to help you find the perfect RMR boat.

 

The RMR Pro Purchase Program is a membership program for qualified professionals in the watersports community. Membership is by application only. If you are interested in applying, please forward your credentials to sales@rockymountainrafts.com. Pro Deals can not be combined with any other sale or discount.

PROVE YOU’RE A PRO

List of qualifying categories:

  • Industry Guides (Fishing, Rafting, Paddling)
  • Watersport Industry Professionals
  • US Parks, BLM, Forest Service, River Rangers
  • On-Water Search and Rescue Units
  • Outdoor/Wilderness Instructors
  • Non-Profit Conservation Groups
  • Sport Teams/Individual Athletes

We ask that you submit necessary documentation to confirm your PRO status.

  • Certifications
  • Guide license
  • Advertising info/website links
  • Links to social media
  • Recent pay stub
  • Letter from employer

PRO FAQS:

What are your Pro guidelines? Do you have a Pro Warranty?

Membership in this program should be considered a privilege and never a right or entitlement; this is a partnership of mutual respect.

RMR reserves the right to reject, suspend or terminate your account, Program access, and/or outstanding orders at any time, for any reason, in its sole discretion.

Your Program access expires annually. To continue to participate, you must submit a new application/eligibility verification.

Your Pro account is for you and meant to outfit you for the work that you do. Please do not purchase gifts or buy gear for others. You must make all purchases; your spouse (or anyone else) cannot place orders for you. Pro Purchases are limited to one boat a year.

You cannot shop for, return, or exchange products at RMR Dealers as a Pro. Exchanges and returns must be processed through RMR’s HQ in Oak Hill, WV.

Pro Warranty: As a RMR Pro, it is understood that you use your products in harsher climates, more often and are much more demanding of your gear.  This means that damage due to wear and tear will happen at an accelerated rate. The three-year commercial warranty applies to all Program orders.  We reserve the right to deem returned products damaged due to normal wear and tear and will contact you about repair possibilities.

Can I purchase a gift for someone with my discount?

No, your account is for your use only. Any purchasing of gifts will result in the immediate cancellation of your Pro status. You will be notified if there are any promotions that would be an exception to this rule.

How do I make a Pro return? Can I return to a store?

Pro returns and exchanges MUST be submitted within 30 days of purchase and done through RMR headquarters

FOLLOW THESE STEPS FOR ALL RETURNS:
No returns or exchanges can be done at retail stores or dealers.
Pro purchases are subject to review of warranty issues due to wear and tear.

Please email us at sales@rockymountainrafts.com for a Return Authorization. Include your contact information, order # and/or original packing slip.

Send Returns to:
Rocky Mountain Rafts / 2017 Main St E / Oak Hill, WV 25901

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